Sunday, November 8, 2009
Malcolm Gladwell: Why the NHS Computer Programme is Like Paul Cezanne
Sam Lister, in his Times Online Blog titled "Why The NHS Computer Programme is Like Paul Cezanne", gets Malcolm Gladwell's perspective on the UK's National Health Services Computer Program implementation challenges in an interview he has with him. Read more of Sam's interview with Malcolm on the Fan Channel blog or RSS Feed Link.
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Interesting. I worked in the NHS a few years ago before moving to the private sector. Personally I would love to be able to manage my own healthcare online. As it is, just getting an appointment with my doctor or a prescription is a logistical nightmare requiring days of planning. Unfortunately in the UK 80% of healthcare is taken up by an ageing population unnecessarily burdening the NHS. Probably less than 5% of that population have ever used a computer. Maybe in about 10 years the slam dunk might happen. Malcolm is a huge inspiration.
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